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Our customers recommend it   4.5/5  sur 191 avis
Our customers recommend it4.5/5 on 191 reviews
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The reviews
of our customers

100% genuine reviews
Satisfaction
Index
90 %
From E Y S., the 13/05/2026
Alone - 70-79 years - Date of stay : 11/05/2026

I have stayed on several occasions so the Brit Hotel suits me

Hotelier's responseHotelier's response :
Dear E Y Scott,

Thank you for sharing your experience and for your continued loyalty to the Brit Hotel.

We are delighted to hear that our teams met your expectations and that the warm welcome and helpfulness of our staff contributed to making your stay enjoyable.

We are also pleased to know that you found our rooms comfortable and clean, and that breakfast, as well as the hotel access and Wi-Fi connection, met your expectations.

Your positive feedback encourages us to continue our efforts to ensure quality service with each of your visits.

80 %
From Jules C., the 27/04/2026
Business - 20-29 years - Date of stay : 22/04/2026

Correct for the price

Hotelier's responseHotelier's response :
Dear Jules Costil,

Thank you for taking the time to share your feedback following your stay. We are pleased to know that you appreciated the quality of the welcome, the room, the access to the hotel, and the Wi-Fi connection.

We have taken note of your feedback regarding the bathroom and understand that this aspect may have influenced your overall experience. Your feedback is a valuable source of improvement for our team.

100 %
the 29/12/2025
Business - 20-29 years - Date of stay : 18/12/2025

HOTEL TRES AGREABLE !

80 %
From Scott, the 30/09/2025
Friends - 60-69 years - Date of stay : 21/09/2025

Very good and will certainly book to stay on our return journey

Hotelier's responseHotelier's response :
Cher Scott,

Merci infiniment d’avoir partagé vos impressions si positives à la suite de votre séjour parmi nous.

Nous sommes ravis d’apprendre que l’ensemble de nos prestations, aussi bien l’accueil, la chambre, la salle de bains, le petit-déjeuner que l’accès et la connexion WIFI, ont su répondre à vos attentes. Vos excellentes notes et votre intention de renouveler l’expérience lors de votre prochain trajet sont pour notre équipe la plus belle des récompenses.

Au plaisir de vous accueillir à nouveau lors de votre prochain passage.

La réception

100 %
the 25/05/2025
Friends - 60-69 years - Date of stay : 23/05/2025

Good overnight stay. Outside area ideal for pets

80 %
the 15/01/2025
60-69 years - Date of stay : 14/01/2025

Excellent value for money

Hotelier's responseHotelier's response :
Thank you so much for your kind words and rating of our services!

100 %
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.